1. Information We Collect
We collect information to provide and improve our Service, to communicate with you, and to meet our legal obligations. The types of information we collect include:
a. Information You Provide to Us
Account Information (if applicable): When you register or create an account (if your use of
Lablingo© requires an account), we may collect your name, email address, and any other
information you choose to provide.
Communications: If you contact us (e.g., via support email or forms), we may collect
your name, email address, and the content of your communication.
b. Information Automatically Collected
Usage Data: We automatically collect information about your usage of our App, such as
the features you use and the actions you take.
Device and Log Information: We collect information about the device(s) you use to access
the App, including your IP address, browser type, operating system, and time zone.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking
technologies to personalize your experience and analyze usage.
c. Information Collected Through Google Analytics (and Similar Tools)
Lablingo© uses Google Analytics for Firebase (and possibly other third-party analytics services) to help analyze how users interact with the App. These tools use technologies such as cookies or mobile identifiers to collect information like the number of users and sessions, session duration, device models, geography, and app opens. This information helps us understand how the App is being used and improve user experience.
d. Information from Third-Party APIs
We may receive information from third-party APIs, such as for AI-based image or text processing, depending on the permissions you have granted. The information we obtain from third-party services depends on your settings and the third parties’ privacy policies.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing and Improving Our Service: To operate, maintain, and enhance our App (e.g., translating images, text-to-speech functionality).
- Analytics and Performance: To monitor and analyze trends, usage, and activities in connection with our App; to understand which features or content are most popular and improve user experience.
- Communications: To respond to your inquiries and provide customer support; to send you updates and notices about our Service, including policy changes.
- Compliance and Protection: To comply with applicable laws, regulations, and legal processes; to protect the rights, property, or safety of users or others; and to enforce our terms or other agreements.
3. How We Share Your Information
We may share your information under the following circumstances:
- With Service Providers: We may share your information with third-party service providers who perform services on our behalf (e.g., AI processing, analytics). These parties are only authorized to use your information as necessary to provide services to us.
- With Third Parties Through APIs: We may facilitate data sharing (e.g., images, text) with AI-based third-party providers. These third parties are bound by privacy regulations and process data according to their own privacy policies.
- In Response to Legal Requests: We may disclose your information to third parties if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights or safety, or prevent illegal activity.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, and we will take reasonable measures to ensure the confidentiality of your information.
- With Your Consent: We may share or disclose your information for other purposes with your explicit consent or at your direction.
4. Cookies and Other Tracking Technologies
Cookies: We may use cookies or similar technologies to collect additional App usage data and to improve our Service. Cookies are small data files that are placed on your device or computer. You can manage cookie preferences in your device or browser settings, but disabling cookies may limit certain functionality.
Analytics Tools: As noted, we use Google Analytics for Firebase (and possibly other analytics providers) that employ cookies or other tracking technologies to collect usage information. You can opt out of certain analytics features through your device settings or by following the instructions provided by the analytics provider.
5. Data Security
We implement reasonable technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or mobile devices is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Your Choices and Rights
Access and Update: If an account feature is available, you may request access to or correction of your personal information by contacting us or, if applicable, by logging in to your account settings.
Opt-Out of Communications: You can opt out of receiving promotional emails or push notifications by following the unsubscribe instructions in those messages or adjusting your device settings. Even if you opt out, we may still send you operational or administrative messages.
Cookie Choices: You can manage how cookies are used via your browser or device settings. Please note some functionalities may not work if you disable cookies entirely.
7. Children’s Privacy
Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a child under 18 has provided personal information to us, please contact us immediately, and we will take steps to remove such information and delete any related accounts.
8. Retention of Your Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law. We may also retain and use your information to comply with our legal obligations, resolve disputes, and enforce our agreements.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted within the App. Your continued use of the App after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
contactus@atheniaai.com
Address: Athenia AI, Meydan Freezone, Dubai
This Privacy Policy does not constitute legal advice. For any specific questions about your rights and obligations, you should consult an attorney familiar with the laws in your jurisdiction.